Linking payment methods between WooCommerce and Fatture in Cloud

Goal

Make sure the POP add-on for Fatture in Cloud generates documents with the correct payment method, by mapping the gateways active on WooCommerce to the methods configured on Fatture in Cloud.

Prerequisites

• The POP to Fatture in Cloud add-on installed and active.
• A Fatture in Cloud account.

Steps

1. Connect the account — in POP’s Fatture in Cloud tab, click Connect: a popup opens with a code and a link to authorize the OAuth connection. Don’t close the popup until you see the confirmation “Access Token successful!”.
2. Select the company — from the “Set the company to link” dropdown, choose the Fatture in Cloud company to connect (if your account manages more than one).
3. Create a payment account on Fatture in Cloud — on Fatture in Cloud, go to Settings > Payment accounts and create an account (e.g. “Standard account”), if one doesn’t already exist.
4. Create the base payment methods on Fatture in Cloud — under Settings > Payment methods, create at least the base entries: Bank transfer, Check, Cash, Payment card (you can consolidate Stripe/PayPal/other card gateways under a single “Payment card” entry, or create one per gateway).
5. Configure the payment methods on WooCommerce — make sure WooCommerce > Settings > Payments lists all the gateways actually used on your store.
6. Map the payments in POP’s Fatture in Cloud tab — set the global payment account, then match each WooCommerce gateway to the corresponding Fatture in Cloud payment method.

Verify

Generate a test document from the add-on for an order with a specific gateway: the document on Fatture in Cloud must show the mapped payment method, not a generic or empty value.

Common errors

• “Payment account missing” — you haven’t selected/created the global payment account before mapping the methods: go back to step 3.
• The generated document has the wrong payment method — check the gateway → method mapping: every WooCommerce gateway must point explicitly to the correct Fatture in Cloud method, there’s no smart automatic fallback.
• You can’t complete the OAuth connection — don’t close the popup before the confirmation message; if the code expires, repeat step 1.

Related configuration

To understand whether Fatture in Cloud is the best fit compared to SdI via POP, Aruba, or PEPPOL, see choosing-an-invoicing-integration.